Explained: Karnataka’s new SOP for managing crowds at large events and public protests

Issued by the Office of the Director General and Inspector General of Police, it outlines a comprehensive framework for planning, organising, and policing large-scale gatherings, events, and protests.

Published Jul 01, 2025 | 7:23 PMUpdated Jul 01, 2025 | 7:23 PM

Explained: Karnataka’s new SOP for managing crowds at large events and public protests

Synopsis: Following a deadly Chinnaswamy stadium stampede in Bengaluru last month that claimed 11 lives, the Karnataka police have introduced a new SOP to regulate crowd management at large public events and protests. The SOP mandates comprehensive pre-event planning, strict protocols for emergency response and more. 

In the wake of a tragic stampede near Bengaluru’s Chinnaswamy Cricket Stadium that claimed 11 lives during the Royal Challengers Bangalore (RCB) IPL victory celebrations, the Karnataka government has issued a new Standard Operating Procedure (SOP) for managing crowds at large-scale public events.

Issued by the Office of the Director General and Inspector General of Police on 26 June to the offices of Commissioners of Police, Inspectors General of Police, and Superintendents of Police in the state, it outlines a comprehensive framework for planning, organising, and policing large-scale gatherings, events, and protests.

Below, South First breaks down the key components of the SOP that aim to ensure not only the smooth functioning of any large-scale gathering, but also that event planners and police personnel are prepared to deal with contingencies and emergencies – all while ensuring that individual rights are not tampered with.

Also Read: Bengaluru stampede: CAT orders quashing of Vikash Kumar Vikash IPS’s suspension

What the SOP requires before any gathering

The first and most critical part of the SOP deals with early-stage preparations before any large gathering is allowed to take place.

Recognising that modern events often emerge spontaneously – sometimes fuelled by social media – the SOP emphasises the importance of adaptive planning and early risk mitigation.

Police and planners are directed to conduct behavioural and spatial simulations to study how crowds are likely to move, especially in areas known for bottlenecks or poor visibility.

Appropriate tools are to be used to identify high-risk zones, including narrow exits, confined holding spaces, or overlapping entry routes.

Venue safety audits

Venues intended for large gatherings must undergo thorough safety audits. These include checks for:

  • Maximum allowable capacity
  • Clearly marked entry and exit points
  • Emergency evacuation corridors
  • Availability of communication infrastructure

Importantly, venues that fail to meet safety standards must not be approved for high-footfall events.

Furthermore, Police officers are tasked with gathering a wide range of details from organisers, including:

  • Nature, date, and expected attendance of the event
  • Assembly and dispersal plans
  • Permit status and communication with other departments (e.g., Fire and Health)
  • Possibility of counter-protests or demonstrations
  • Proximity to vital installations
  • History of past incidents at similar events

Also Read: Chinnaswamy stampede: Two weeks on, RCB and KSCA’s promised compensation is nowhere in sight

On ground management: Controlled movement, and non-confrontational policing

Once the event begins, the SOP outlines how to manage large, emotional crowds and details how crowd flow and access should be controlled.

This includes everything from deploying trained personnel to using technology-enabled screening – all aimed at maintaining order and safety without causing unnecessary confrontation.

Officers trained in crowd control, emergency communication, and basic medical response are to be stationed at:

  • Entry and exit points
  • High-density gathering zones
  • Potential conflict areas

Every officer must have a clearly assigned zone and responsibility, and deployment is to be mapped in advance in a written operational plan approved by the Commissioner or Superintendent of Police.

Furthermore, the SOP mandates clear conduct rules for police:

  • Officers are to avoid confrontation or provocation.
  • Maintain professional demeanour; avoid engagement with protestors unless necessary.
  • Residents and workers of the area must be granted access unless unsafe.
  • Unit officers must monitor field officers continuously.

Entry screening and crowd segregation

Crowds must be funnelled through:

  • Spacious holding areas
  • Checkpoints equipped with metal detectors, QR code scanners, or biometric systems, if available
  • Separate lanes for VIPs, staff, and the general public

The SOP also calls for queue management systems that include:

  • Barricades and floor markings
  • Real-time updates on wait times
  • Special provisions for differently abled individuals

Furthermore, a robust and centralised public address system must be installed, capable of:

  • Reaching all crowd zones
  • Directly connecting with ambulance parking areas and the police control room
  • Broadcasting emergency messages in real time

Also Read: From ages 14 to 29: The eleven young lives cut short in stampede at Chinnaswamy Stadium

Dispersals, arrest protocols, and legal safeguards

The SOP provides clear instructions on how officers are to respond during emergencies, and how any use of force or arrest is to be legally documented and justified.

For situations like fires, stampedes, or extreme weather events, the SOP mandates:

  • Clearly defined response roles for officers
  • Coordination with fire, health, and disaster response units
  • Frequent simulation drills and tabletop exercises

If a situation demands that a crowd be dispersed, officers must:

  • Explore non-coercive methods such as dialogue with organisers
  • Isolate violent individuals, avoiding mass detention
  • Issue three structured warnings, stating the offence and providing a safe exit route
  • Record warnings via audio/video wherever feasible

Use of force is permitted only as a last resort, and even then, it must be measured, proportionate, and legally justified.

Arrest and documentation

Arrests are to be carried out only by designated teams, with procedures in place to:

  • Inform detainees of charges
  • Search for weapons or contraband
  • Record any injuries or property damage
  • Document the process for legal and evidentiary purposes

Post-event, the police must compile:

  • Logs of all decisions and warnings
  • Audio-visual evidence of crowd behaviour
  • A formal review to improve future practices

(Edited by Dese Gowda)

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