Published Nov 09, 2026 | 6:56 PM ⚊ Updated Nov 09, 2026 | 6:56 PM
20 health centres that secured the top positions in performance assessment.
Synopsis: Palnadu topped Andhra Pradesh in patient feedback on services at government Urban and Primary Health Centres, scoring 81.6 percent in an assessment based on IVRS feedback collected from July to 7 November. Polavaram, Nellore, Tirupati and Krishna followed, while Kurnool, Anantapur and NTR were among the lowest-ranked districts. The Medical and Health Department issued show-cause notices to 135 medical officers after patients gave completely negative feedback on at least one of four service parameters.
Palnadu district has topped Andhra Pradesh in patient feedback on medical services at government Urban and Primary Health Centres, scoring 81.6 percent in an assessment conducted by the Medical and Health Department.
The department assessed district performance using patient feedback collected through the Interactive Voice Response System (IVRS) from July to 7 November. Patients rated the availability of doctors and medicines, sanitation and other facilities at government health centres.
Polavaram stood second with 81.5 percent, followed by Nellore (80.7 percent), Tirupati (78.3 percent) and Krishna (77.5 percent). Kurnool, with 69.5 percent, ranked last among the districts, followed by Anantapur (69.8 percent) and NTR (70.9 percent). Anakapalli (71.5 percent) and Markapuram (71.8 percent) also figured among the five lowest-performing districts.
Director of Public Health Dr R Venkataramana informed Health Minister Satya Kumar Yadav that the department had issued show-cause notices to 135 medical officers across the State following the October assessment. The notices went to medical officers at Urban and Primary Health Centres where patients gave completely negative feedback on individual service parameters.
For October, the department collected feedback on four specific parameters: availability of doctors, sanitation, whether staff demanded money for medical services, and whether patients received medicines. The 135 medical officers received 100 percent negative feedback on at least one of these four parameters.
The 20 health centres that secured the top positions in the previous month’s performance assessment included Kuderu PHC, Tarimela PHC, Srirangapuram PHC, Kambadur PHC and Garladinne PHC in Anantapur district.
Machavaram PHC and Kanuru PHC in East Godavari district; PN Kolanu and PR Gudem PHCs in Eluru district; Hardageri PHC in Kurnool district; Sirigiripadu PHC in Palnadu district; Kurichedu PHC in Prakasam district; and Jagadevipeta and Chejerla PHCs in Nellore district also figured among the top performers.
The list further included Somandepalli PHC in Sri Sathya Sai district, Kinthali PHC in Srikakulam district, Pathakota and Lasagaram UPHCs and Pakala PHC in Tirupati district, and Thondur PHC in YSR Kadapa district.
The health centres that lagged in the assessment included Garudachedu PHC and Jangala Colony UPHC in Anantapur district, Bairluty PHC in Nandyal district, Duvvur PHC in YSR Kadapa district and Venkalamma Cheruvu PHC in Sri Sathya Sai district.
(Edited by Dese Gowda)
