Kerala Motor Vehicles Aggregator Policy lays down rules on cancellation by driver citing reasons of sudden medical emergency/mechanical snags
Representational image (iStock)
Kerala unveiled a new policy to establish guidelines for the licensing and conduct of business for the state’s cab aggregators. It mandates a five-day training programme totalling 30 hours to apprise, educate, and train a driver to improve rider experience on the platform. Passengers also must follow rules like not smoking or consuming alcohol inside the cab and behave properly.