Kerala’s Right to Service Act faces starting trouble after 12 years

Have government officials adhered to the service delivery timelines? Are they being punished for failing to meet the Act’s objectives?

BySouth First Desk

Published Jun 13, 2024 | 12:30 PMUpdatedJun 13, 2024 | 12:30 PM

Kerala Legislative Assembly, Thiruvananthapuram. (Creative Commons)

In 2012, Kerala passed the Kerala State Right to Service Act. Yet, even 12 years after this landmark legislation, critical questions linger: Has the Act transformed the lives of Kerala’s citizens? Have government officials adhered to the stipulated service delivery timelines? Does someone get punished for not meeting the objectives of this act? Answers are not forthcoming.

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