Naidu said if airlines do not follow regulations, the ministry gets involved and ensures that passengers get refund or readjustment in another flight.
Air India Express. (Wikimedia)
DGCA is investigating the Air India Express cabin crew strike incident in May that resulted in several flight cancellations and the airline will be penalised if there were any non-compliance with regulations, Civil Aviation Minister K Rammohan Naidu said on July 25. He also ensured that the Civil Aviation Requirements (CARs) were in place to ensure that passengers received compensation.