Meanwhile, DGCA decided to reduce IndiGo’s flight schedule by 5%, particularly on high-demand and high-frequency routes.
Published Dec 09, 2025 | 3:48 PM ⚊ Updated Dec 09, 2025 | 3:48 PM
Union Civil Aviation Minister K Ram Mohan Naidu. Credit: x.com/RamMNK
Synopsis: Civil Aviation Minister Kinjarapu Ram Mohan Naidu warned IndiGo that no airline is above accountability, vowing “strict and appropriate action” for nationwide disruptions caused by crew-rostering failures. DGCA has slashed IndiGo’s schedule by 5% (≈115 daily flights), issued show-cause notices to senior executives, and confirmed over ₹750 crore in refunds already processed to affected passengers.
Union Civil Aviation Minister K Ram Mohan Naidu on Tuesday, 9 December, said that no airline, irrespective of its fleet size, would be permitted to inconvenience passengers owing to poor planning or regulatory breaches, amid IndiGo’s continued struggle with widespread flight schedule disruptions.
Addressing the Lok Sabha, Naidu stated that “strict and appropriate action will be taken” against IndiGo for the nationwide chaos affecting travellers.
On Sunday, 7 December, he had warned that those responsible “will have to pay” for the crisis.
He informed the House that the Directorate General of Civil Aviation (DGCA) had issued notices to IndiGo, holding the carrier entirely accountable for disruptions stemming from internal crew-rostering failures.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu on FDTL guidelines and #IndiGoCrisis:
🎙️”Safety in civil aviation is completely non-negotiable,” says @RamMNK. @MoCA_GoI | @DGCAIndia | @Pib_MoCA#WinterSession | #ParliamentWinterSession2025 pic.twitter.com/hmPsEYU1av
— All India Radio News (@airnewsalerts) December 9, 2025
“IndiGo was ordered to issue refunds promptly, and more than ₹750 crore has already reached passengers,” the minister said.
He added that airports across the country were now reporting normal operations.
“Refunds, baggage tracing and passenger support measures remain under the supervision of the ministry. DGCA has issued show-cause notices to IndiGo’s senior leadership and commenced a detailed enforcement investigation,” Naidu said.
“Based on the report, strict and appropriate action will be taken,” he added, stressing that the government remained committed to fostering a robust and competitive aviation sector.
“Through our policies, we are encouraging more new airlines to start and operate in India,” he said.
“Safety in civil aviation is completely non-negotiable,” he added.
Meanwhile, the DGCA decided on Tuesday, 9 December, to reduce IndiGo’s flight schedule by 5 percent, particularly on high-demand and high-frequency routes – equating to approximately 115 daily flights.
